Data we buy
Ten kinds of operational data, from systems you already run.
AI developers need recent, real, domain-specific records that the public web does not contain. Most companies hold several of these categories without thinking of them as assets. Each one below links to the industries where it is most common.
Customer support tickets and chat logs
Real problems, real resolutions and the exact words customers use. Labs use them to teach models how to diagnose and resolve issues.
Years of support tickets, live chats and help desk threads show how real problems get solved, step by step, in the language customers and agents actually use. That makes them some of the most useful conversational data a company owns. Personal details are removed before any buyer sees a sample.
Examples
- Zendesk, Freshdesk, Intercom or ServiceNow exports
- Live chat transcripts
- Internal IT help desk tickets
- Product feedback and bug reports
Call recordings and transcripts
Natural speech with accents, interruptions and domain vocabulary is scarce. Audio paired with outcomes is worth more than text alone.
Recorded sales, service and dispatch calls carry natural speech that public datasets lack: regional accents, background noise, overlapping talk and industry vocabulary. Paired with transcripts and outcomes, they train speech recognition, voice agents and call analytics. Consent records are reviewed before anything moves.
Examples
- Contact center recordings
- Sales and account management calls
- Dispatch and field service calls
- Voicemail and IVR interactions
Email and internal communications (de-identified)
Professional writing about real work, with context and follow-through, is far rarer than public text.
Business email, shared inboxes and internal messaging show how professionals negotiate, coordinate and explain. De-identification removes names, addresses and identifiers before review, and privileged or sensitive threads can be excluded entirely.
Examples
- Shared inboxes such as sales@ or support@
- Project and vendor correspondence
- Internal announcements and documentation threads
Common in
CRM and sales histories
Structured records of deals, stages, notes and outcomes teach models how business decisions unfold over time.
Opportunity histories, activity logs, call notes and win or loss reasons connect unstructured notes to structured outcomes. That link is what makes them valuable for training models that forecast, summarize and recommend next steps.
Examples
- Salesforce, HubSpot or Dynamics exports
- Quote and proposal histories
- Account notes and meeting summaries
Documents, contracts, manuals and knowledge bases
Long, structured, domain-specific documents are exactly what general web text lacks.
Standard operating procedures, technical manuals, contract templates, policy documents and internal wikis are long-form, carefully written and specific to a domain. They train models to read, summarize and reason over professional documents.
Examples
- SOPs and training manuals
- Contract and policy libraries
- Engineering and maintenance documentation
- Internal wikis and knowledge bases
Images, video, dashcam and drone footage
Real-world visual data from specific settings, with timestamps and labels, is in constant demand for vision models.
Inspection photos, security footage, dashcam and drone video, product photography and medical or industrial imagery capture conditions that staged datasets cannot. Footage with existing labels, metadata or outcomes is worth considerably more.
Examples
- Dashcam and fleet camera footage
- Site, equipment and inspection photos
- Drone and aerial imagery
- Product and catalog photography
Sensor, telemetry and machine logs
Time-series data from real equipment, with maintenance and failure records, trains predictive and industrial models.
Readings from machines, vehicles, buildings and environmental sensors become valuable when paired with what happened next: maintenance tickets, failures, yields or downtime. Long histories across many assets are the most sought after.
Examples
- PLC and SCADA logs
- Vehicle telematics
- Building and energy management data
- Environmental and agricultural sensors
Transaction, logistics and operational records
Clean records of what moved, when, where and at what price teach models how real businesses run.
Orders, shipments, dispatch records, inventory movements, claims and billing histories describe how goods, money and work flow through a company. Combined with notes and exceptions, they are useful for forecasting, anomaly detection and planning models.
Examples
- ERP and order management exports
- Dispatch and routing records
- Claims and billing histories
- Inventory and warehouse movements
Code repositories
Private, production code with commit history, reviews and tests is far richer than public repositories.
Internal repositories with commit messages, code review threads, tests and issue links show how software is built and maintained. Licensing is scoped carefully to exclude secrets, customer data and anything you want to keep proprietary.
Examples
- Internal applications and services
- Infrastructure and configuration code
- Code review and issue history
Common in
Domain-expert annotations and workflow recordings
Records of how experts decide, label and work are the scarcest data of all, and the most valuable per record.
Quality checklists, graded assessments, annotated images, reviewer comments and screen recordings of expert workflows capture judgment that cannot be scraped. Even modest volumes attract strong interest, and we can help you create more on commission.
Examples
- QA and compliance review records
- Expert-graded assessments
- Annotated images and documents
- Screen recordings of specialist workflows
What makes any of these more valuable
Years of history
Three years is the threshold. Ten or more is a real asset, because long records show change over time.
Linked records
Tickets plus the calls behind them, sensor logs plus the maintenance records, images plus the inspection reports. Links multiply value.
Labels and outcomes
What happened next: the resolution, the failure, the win or loss. Outcome fields turn raw records into training data.
Clear rights
Ownership that is documented in your customer, employee and vendor agreements keeps the full range in play.
What we do not buy
- Personal data for marketing or advertising, in any form
- Data you do not have the rights to license, including scraped third-party content
- Identifiable health, financial or biometric records
- Anything a buyer would use to profile or target individuals
Find out what your data is worth.
Two minutes for an estimate. Ten minutes for a real valuation request. No raw data required, NDA on request.